Privacy Policy

Privacy Policy – Axis One Services LLC

Last Updated: 2025

Axis One Services LLC (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, protect, and share your information when you use our website, contact us, or use our services, including courier and delivery, mobile detailing, and junk removal.

Information We Collect

We may collect the following information when you contact us, book a service, or use our website:

• Name
• Phone number
• Email address
• Service address
• Pickup and drop-off locations (for delivery services)
• Vehicle information (for detailing services)
• Property or item details (for junk removal services)
• Messages, notes, or service requests you submit

We may also collect basic technical data such as IP address, browser type, and device information to help improve our website.

How We Use Your Information

We use your information to:

• Schedule and complete courier, detailing, and junk removal services
• Communicate with you about appointments, updates, and service questions
• Send confirmations, reminders, and follow-ups
• Improve our services and customer experience
• Respond to customer support requests
• Meet legal and business requirements

Junk Removal Information

For junk removal services, we may collect additional details such as:

• Type of items to be removed
• Approximate volume or load size
• Access instructions to property or storage areas
• Photos you voluntarily provide of items or spaces

This information is only used to provide accurate quotes, scheduling, and proper disposal.

How We Protect Your Information

We take reasonable steps to protect your personal information by using secure systems, limited access, and standard business security practices. Only authorized team members can access your information.

Sharing Your Information

We do not sell or rent your personal information.

We may share limited information only when necessary:

• With service partners or contractors who help complete your service
• With payment processors to complete transactions
• When required by law or legal process

All partners are expected to protect your information.

Cookies and Website Data

Our website may use cookies or similar tools to:

• Improve site performance
• Track basic visitor behavior
• Help us understand what content works best

You can control cookies through your browser settings.

Your Choices

You may:

• Request to update or correct your information
• Ask us to delete your information (when legally allowed)
• Opt out of marketing messages at any time

To make a request, contact us using the information below.

Children’s Privacy

Our services are not directed to children under 13. We do not knowingly collect information from children.

Changes to This Policy

We may update this Privacy Policy as our business grows. Any changes will be posted on this page with a new update date.

Contact Us

If you have questions about this Privacy Policy or how your information is handled, contact us:

Axis One Services LLC

Website: axisoneservices.com

Email: axisoneservices.info@gmail.com

Your privacy matters to us. Whether you’re booking delivery, detailing, or junk removal, your information is handled with care and respect.